Support

Email grasp@alsouq.tech. A real person reads it, and you should hear back within a couple of days.

If you are reporting something going wrong, it helps enormously to include your phone model, your Android or iOS version, and what you were doing when it happened.

Questions people actually ask

Do I need an account?

Yes. It exists for one reason: your training is a record of your own body kept over years, and an account is what backs it up and carries it to your next phone. Leaving it on a single device that can be lost or replaced is not looking after it.

Only the first sign-up needs a connection. After that Grasp works offline and syncs whenever it next has one.

Does it cost anything?

No. There is no subscription, no paid tier, and no advertising.

Does it work without internet?

Yes, entirely. Your training is stored on the device and nothing on any screen waits for a server. This is the reason the app was built the way it was.

The suggested weight is wrong. What do I do?

Change it — on the exercise screen there are plus and minus buttons that move the prescription by one honest increment for that equipment. You do not need to tell the app it was wrong beyond that: it reads what you actually lift, so a lighter session today lowers the suggestion tomorrow on its own.

How does it decide when to add weight?

Double progression. Hold the load until every working set reaches the top of your rep range, then add the smallest increment that equipment allows and start again at the bottom of the range. Miss the bottom of the range twice in a row and it takes weight off. After a long break it starts you lighter than where you left off.

Can I get my data out?

Yes, at any time. Account → Export training gives you a spreadsheet (CSV) or a complete backup (JSON).

How do I delete my account?

Account → Delete account, inside the app. It removes the account and everything backed up to it, permanently. The copy on your phone stays until you delete the app.

Is this medical or coaching advice?

No. Grasp suggests weights from what you have logged. It cannot see your form, your health, or how you are feeling. Talk to a doctor before starting a new training program, particularly if you have an injury or a health condition.

Working together

For partnerships, gyms, or brand enquiries, the same address reaches us: grasp@alsouq.tech.